IT Administrator




Job Details

Our client, a Bristol based business with offices in Bristol & London are looking for a Group IT Administrator to join the team.

The role is to provide IT administration support to the company's employees working with our Group IT Manager to ensure all personnel have the IT tools available for them to perform their duties effectively and securely.

Required Qualifications, Skills and Experience:

  • Previous administrative experience
  • Interest in IT is required
  • Excellent communication skills (written and verbal)
  • Problem solving and organisational skills
  • Knowledge of Microsoft products (e.g., Word, Excel, Outlook, OneNote, PowerPoint, SharePoint, Teams)

Duties & Responsibilities:

  • Management of IT asset and application registers
  • Improvement of internal processes to ensure a smooth and efficient IT service is provided to the Group of companies
  • Ordering and management of IT equipment in line with Group IT purchasing policy
  • Liaise with third party suppliers regarding IT set up of accounts and hardware
  • Mobile phone management and reconciliation of monthly bills
  • Manage return of IT equipment from leavers
  • Booking couriers for pick up and delivery of IT equipment to employees
  • SharePoint, Dropbox and other system permission management
  • Complete IT inductions with all new starters
  • Monitoring and management of IT support tickets, including escalation to the Group IT Manager as necessary
  • Assist personnel in resolving working from home IT issues collaboratively
  • Additional ad hoc IT project work as required
  • Support to the Group Administrator (Bristol) with ad hoc administrative tasks e.g., booking travel and welcoming office visitors etc (as required)
  • Collaboration with the Admin team (Bristol & London) as required for administrative tasks
  • Provide ad hoc general administrative support as needed

Hours of Work

As a professional employee, you will work such hours as may reasonably be required to fulfil your responsibilities and will typically attend the office between the hours of 9.00 and 5.30. This company operates a flexible working environment and subject to agreement, you may agree from time-to-time flexible working arrangements, such as remote working.

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