2x Solutions Engineers (Pre-Sales)

Bristol

£35,000 - £50,000 (Flexible)

Permanent

Job Details

We are looking for 2x Solution Engineers who will be responsible for helping our clients customers with deployment and integration, as well as support pre-sales and post-sales. Working with account managers, you will deliver technical training, consultancy, and demos to new and existing customers. The successful candidate will be able to act as the customer facing representative of the company, with customers to answer questions regarding business process integration and re-engineering; permissions management; detailed analysis of complex problems; and data analysis and manipulation.

 Main Duties

  • Working with account managers, you will be responsible for performing Demos, setting up Proof of Concepts, and providing initial training.
  • Support clients in getting value out of the product, through on-site consulting and remote support.
  • Provide training to end-users and administrators.
  • Input into product improvements.
  • Manage deployment of a containerised solution.

 Key Requirements

  • Excellent written and verbal presentation skills with the ability to communicate with technical and non-technical people.
  • An analytical mindset, with good interpersonal skills.
  • Strong problem-solving skills. Taking customer requirements and answering them.
  • Able to provide IT support to the customer where required.
  • Familiarity with the basics of computer programming, scripting, databases, etc.
  • A strong sense of ownership

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